Refund Processing Time
In-Store
Once the inspection is complete, a refund will immediately be issued via the original payment method.
Shipping/Carriers Services
Online purchases will be refunded within 3 business days of inspection. Refund confirmation will be sent.
Returns Through our Pickup Service
Once the inspection is complete, a refund will immediately be issued via the original payment method.
Shipping/Carriers Services
Online purchases will be refunded within 3 business days of inspection. Refund confirmation will be sent.
Returns Through our Pickup Service
A- If the original purchase was made online, once we receive and inspect your item, we’ll initiate your refund within 3 business days. We’ll send you a refund confirmation.
B- If the original purchase was made in-store, once we receive and inspect your item, you’ll be invited to the store where the original purchase took place. A refund will be issued via the original payment method.
Note: A refund for a returned item will not usually post to your credit card account instantly. It can take up to 15 business days before a refunded purchase will appear on your credit card, bank or Paypal statement. We recommend contacting Paypal or your bank/credit card company with any questions.